Privacy & Terms

Effective Date: March 1, 2026
Brookedale Boarding & Grooming
3010 Warren Rd, Suite B. Ann Arbor, MI 48105
(734) 761-7523

At Brookedale Boarding & Grooming, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our website.

Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, or pet details when you fill out contact forms, request an appointment, or sign up for newsletters.
Non-Personal Information: including browser type, device information, and website usage statistics, which help us improve your online experience.

How We Use Your Information

We use the information you provide to:

Schedule appointments and respond to inquiries
Improve our website and services
Send updates, reminders, or relevant clinic news
Maintain accurate client and service records

Phone & Text Communications
By providing your phone number, you consent to receive communications related to your inquiry, appointment, or application. Message and data rates may apply.

We do not sell or rent your personal information to third parties.

Job Applications
Information provided via our application forms (such as name, email, and phone number) is used solely for evaluating and contacting applicants. We do not share this information outside of our organization.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect analytics. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites (such as pet care resources or payment portals). We are not responsible for the privacy practices of these external sites.

Data Security

We implement reasonable safeguards to protect your information. However, please note that no method of internet transmission is 100% secure.

Your Choices

You may opt out of receiving marketing communications by following the unsubscribe link in emails or by contacting us directly. You can also request that we update or delete your personal information.

Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

If you have any questions or concerns about this Privacy Policy, please contact us at:
3010 Warren Rd, Ann Arbor, MI 48105
(734) 761-7523

Terms & Conditions

Effective Date: March 1, 2026

By accessing or using the Brookedale Boarding & Grooming website, you agree to the following terms and conditions. Please read them carefully.

Website Use

Our website is intended to provide general information about our boarding and grooming services, team, and facility. It is not intended for urgent medical concerns. If your pet requires medical attention, please contact Brookeside Veterinary Hospital directly.

User Conduct
You agree not to use this website for any unlawful, abusive, or disruptive activity that could impair the site’s functionality or interfere with other users' access.

Appointment Requests

Our website includes a contact form for general questions about boarding and grooming. It is not intended for urgent matters or time-sensitive requests. To schedule services, please call our team directly at (734) 761-7523.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Brookedale Boarding & Grooming and Brookeside Veterinary Hospital unless otherwise stated.

Links to Third Parties

Our website may contain links to external websites for your convenience (e.g., pet care tips, product recommendations, or payment platforms). We are not responsible for the content or practices of those sites.

Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

Limitation of Liability

While we aim to provide accurate and current information, Brookeside Veterinary Hospital is not liable for any errors or omissions on the website or for any damages resulting from the use of the website.

Governing Law
These Terms & Conditions are governed by the laws of the State of Michigan, without regard to its conflict of law principles.

Contact

If you have any questions about these terms, please contact us at:
3010 Warren Rd, Suite B. Ann Arbor, MI 48105
(734) 761-7523